Returns & Exchanges

At Bask and Lather Co, we want you to love your hair and skin journey; however, due to the nature of our products, we offer a 30-day window for returns on eligible items. Please ensure all returned products are in their original packaging to qualify for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive an authorization form.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original boxes, ensuring the shipment is well-padded to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.